Welcome to Bookarlo. These Terms and Conditions ("Terms") govern your access to and use of the Bookarlo platform, including our website, mobile applications, and related services.
By accessing or using Bookarlo, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.
1. Acceptance of Terms
By creating an account, purchasing tickets, listing events, or otherwise using Bookarlo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy.
2. Eligibility
To use Bookarlo, you must:
- Be at least 18 years old or have parental/legal guardian consent.
- Provide accurate and complete registration information.
- Maintain the confidentiality of your account credentials.
- Be legally capable of entering into binding agreements.
You are responsible for all activities conducted through your account.
3. User Accounts
When creating an account, you agree to:
- Provide accurate and up-to-date information.
- Keep your login credentials secure.
- Notify us immediately of any unauthorized access.
- Update your information whenever necessary.
Bookarlo reserves the right to suspend or terminate accounts containing false or misleading information.
4. Event Bookings
Users may browse and book events available on the platform.
By booking an event, you agree that:
- All bookings are subject to availability.
- Ticket prices include applicable taxes and service charges where applicable.
- A booking is confirmed only after successful payment.
- Booking confirmation will be sent via email or SMS.
5. Payments
Payments must be made through approved payment methods available on the platform.
Bookarlo:
- Uses secure third-party payment gateways.
- Does not store your complete card details.
- May cancel unpaid or failed transactions.
Applicable convenience fees or service charges may be non-refundable unless required by law.
6. Cancellation and Refunds
Refunds and cancellations are governed by the Event Organiser's policy.
Unless otherwise stated:
- Tickets may be non-refundable.
- Refund eligibility depends on the organiser's cancellation policy.
- Processing time may vary depending on your payment provider.
- Bookarlo may deduct applicable processing fees where permitted.
7. Event Changes
Event organisers may:
- Change schedules
- Change venues
- Modify performers or speakers
- Cancel events
Bookarlo is not responsible for decisions made by organisers but will communicate updates whenever possible.
8. User Conduct
While using Bookarlo, you agree not to:
- Violate any laws or regulations.
- Use fake identities.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with platform operations.
- Resell tickets where prohibited.
- Harass other users or organisers.
Violation of these rules may result in account suspension or legal action.
9. Event Organiser Responsibilities
Event organisers are responsible for:
- Providing accurate event information.
- Complying with applicable laws.
- Delivering events as advertised.
- Managing attendees professionally.
- Issuing refunds according to published policies.
- Obtaining all required licenses and permits.
Bookarlo acts only as a technology platform connecting organisers and attendees.
10. Intellectual Property
All content available on Bookarlo, including:
- Logos
- Designs
- Text
- Graphics
- Software
- Images
- Trademarks
is owned by Bookarlo or its licensors and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify our content without prior written permission.
11. Privacy
Your use of Bookarlo is also governed by our Privacy Policy.
By using the platform, you consent to the collection and use of your information as described in the Privacy Policy.
12. Limitation of Liability
To the maximum extent permitted by law, Bookarlo shall not be liable for:
- Event cancellations
- Venue issues
- Organizer misconduct
- Travel expenses
- Indirect or consequential damages
- Loss of profits
- Technical interruptions
- Force majeure events
Our total liability shall not exceed the amount paid by you for the affected booking.
13. Indemnification
You agree to indemnify and hold harmless Bookarlo, its directors, employees, affiliates, and partners against any claims, damages, liabilities, costs, or expenses arising from:
- Your misuse of the platform.
- Violation of these Terms.
- Violation of applicable laws.
- Infringement of third-party rights.
14. Suspension and Termination
Bookarlo reserves the right to suspend or terminate your account if you:
- Violate these Terms.
- Engage in fraudulent activities.
- Misuse the platform.
- Cause harm to other users or organisers.
Termination does not affect any legal rights or obligations that have already arisen.
15. Third-Party Services
Bookarlo integrates with third-party providers, including:
- Payment gateways
- Email services
- SMS providers
- Analytics tools
- Cloud hosting providers
Bookarlo is not responsible for the services, policies, or availability of these third-party providers.
16. Force Majeure
Bookarlo shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Government actions
- War
- Pandemic
- Internet outages
- Power failures
- Labour disputes
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
18. Changes to These Terms
Bookarlo may update these Terms from time to time.
When significant changes are made, we may:
- Update the "Last Updated" date.
- Notify registered users.
- Publish a notice on our platform.
Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.
19. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
Bookarlo Support Team
Email: support@bookarlo.com
Website: https://bookarlo.com
Address:
Rasajay Bookarlo Digital Pvt. Ltd.
Kerala, India
